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3.6

Skip to 0 minutes and 25 seconds CHRIS: Hello, Peter. How are you? You all right today?

Skip to 0 minutes and 28 seconds PETER: Horrible weather.

Skip to 0 minutes and 29 seconds CHRIS: Horrible weather, isn’t it? Listen.

Skip to 0 minutes and 33 seconds PETER: Who are you?

Skip to 0 minutes and 34 seconds CHRIS: I’m Chris. I’m Chris, remember? We talked about this the past few days. I’m Chris. I’m one of the carers here.

Skip to 0 minutes and 38 seconds PETER: I’ve never seen you before.

Skip to 0 minutes and 39 seconds CHRIS: Yeah, well, we met yesterday.

Skip to 0 minutes and 42 seconds Listen, it’s 11:00. it’s time for your bath. Would you mind coming with me, please?

Skip to 0 minutes and 47 seconds PETER: No. I don’t have a bath. I would have a shower.

Skip to 0 minutes and 52 seconds CHRIS: Yeah, but–

Skip to 0 minutes and 53 seconds PETER: Every day, I have a shower.

Skip to 0 minutes and 55 seconds CHRIS: Unfortunately at the home here, we don’t have shower services. We only have a bath tub. So–

Skip to 1 minute and 1 second PETER: What home?

Skip to 1 minute and 1 second CHRIS: You’ve got to have–

Skip to 1 minute and 2 seconds PETER: This is our house. What are you doing in my house?

Skip to 1 minute and 6 seconds CHRIS: Listen, you’re not in your house.

Skip to 1 minute and 8 seconds PETER: Where am I?

Skip to 1 minute and 9 seconds CHRIS: You’re in a home. You’re in a home. And you’re being looking after here. And in this home–

Skip to 1 minute and 16 seconds PETER: Where’s Margaret?

Skip to 1 minute and 18 seconds CHRIS: Unfortunately, Margaret’s not here at the moment.

Skip to 1 minute and 21 seconds PETER: I want Margaret.

Skip to 1 minute and 22 seconds CHRIS: Listen, listen– Hey, Margaret’s not here.

Skip to 1 minute and 27 seconds PETER: My name’s not Pete. It’s Peter.

Skip to 1 minute and 30 seconds CHRIS: OK.

Skip to 1 minute and 31 seconds PETER: You call me Peter. That’s my name.

Skip to 1 minute and 33 seconds CHRIS: Listen.

Skip to 1 minute and 33 seconds PETER: My mum gave me it.

Skip to 1 minute and 35 seconds CHRIS: Listen, there’s no need to be angry. I’m just trying to help you. Listen, I would very much like you–

Skip to 1 minute and 41 seconds PETER: Why don’t you just go away? And turn this bloody television off at the same time.

Skip to 1 minute and 47 seconds CHRIS: Listen, what I need you to do,

Skip to 1 minute and 50 seconds is I need you to come with me now because it’s 11:00. I need you to come upstairs and have a bath.

Skip to 1 minute and 55 seconds PETER: No. I’m not going to bath. I don’t have a bath at all.

Skip to 2 minutes and 1 second CHRIS: Listen, we’ve talked about this before.

Skip to 2 minutes and 3 seconds PETER: No, we haven’t. Ruth

Skip to 2 minutes and 5 seconds CHRIS: You can’t shout at people. You can’t poke people.

Skip to 2 minutes and 7 seconds PETER: I’m not yelling at you.

Skip to 2 minutes and 8 seconds CHRIS: People don’t like it.

Skip to 2 minutes and 11 seconds PETER: You’re shouting at me.

Skip to 2 minutes and 13 seconds CHRIS: I’m not shouting at you.

Skip to 2 minutes and 15 seconds PETER: Yes, you are. Get away.

Skip to 2 minutes and 16 seconds CHRIS: Listen.

Skip to 2 minutes and 18 seconds PETER: Get out of my house and go away.

Skip to 2 minutes and 20 seconds CHRIS: Pete, this is the last time I’m asking you. i want you to come with me now.

Skip to 2 minutes and 26 seconds PETER: [CRYING] I want you to go now.

Skip to 2 minutes and 30 seconds CHRIS: Right. I’m going to go get some help.

Poor de-escalation

This video depicts an escalating situation with Peter. Watch the video carefully, considering how the member of staff acts and reacts to Peter. Please be aware that Peter is played by an actor.

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This video is from the free online course:

Dementia: Understanding and Managing Challenging Behaviour

University of Birmingham