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Recapping what we have learned

Well done on working through Week 2 of the course. This week we explored the IT portfolio framework. What underlies a business’ ability to gain a competitive advantage over its …

What do I know?

Scoping your comparative advantage is essential. As a business owner you may be the first to use ICT in your market to increase the competitiveness of your business. This may …

Applying the IT portfolio

Pic Nic Pak’s point of difference. The animation shows a salesman selling the same system to a number of neighbouring restaurants. Each cafe uses the IT solution to automate sections …

Overall return on ICT investment

The implementation of the new ordering system at Pic Nic Pak cafe is based on a real-life case. In what follows, we will explore the different types of value returns …

Revisiting business value

The IT portfolio draws on the four different types of assets and identifies the relationship of these to specific business returns. If you consider the Pic Nic Pak cafe example, …

The IT portfolio and Pic Nic Pak cafe

The real value of business analytics is how they can enhance business performance. The animation of the Pic Nic Pak cafe highlights the way that business automation brings a range …

Where to next?

Are efficiency gains ALL that we can expect from ICT? This week we introduced the notion of competitive advantage and how it can be gained through investment in and implementation …

The IT portfolio

Welcome to Week 2 where we will explore how different kinds of IT investments provide different types of business value. Researchers at the MIT Sloan School of Management investigated IT …

ICT and evolution of business model

The information that IT systems provide can lead to a cycle of business model evolution. As we learned so far, in order for this evolution to happen there needs to …

Competitive advantage recap

This week we focused on how ICT can deliver business value through automation and information. A critical component of any investment, including information technology investments, is that it must fit …

Beyond Pic Nic Pak

Is Pic Nic Pak any different from other businesses on the high street? Let us explore some of the changes and benefits at Pic Nic Pak and generalise them into …

A technology solution for Pic Nic Pak

Technology can automate manual processes. But this is only the beginning of how it adds business value. In a previous step, we introduced Pic Nic Pak a family-owned cafe, which …

Gaining a competitive advantage

The core of good business decision making is aligning the business model and ICT investments. There are several ways the use of technology can deliver financial returns to businesses. Automation …

Automate and informate

Information is the other side of the automation process: to automate also means to ‘informate’. The automatic collection of data enable many more details to be recorded. So automating the …

What is business value?

‘What are the business-value returns from this ICT investment?’ is a frequently asked question of senior executives. Information and communication technologies are major enablers of business, impact on most of …
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