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Why segment customers?

Here, we look at the benefits of segmentation and the difference they will make to your marketing message and wider business. The benefits of segmentation The benefits of grouping potential …

Overview of this week’s learning

Welcome to week 2 on the topic of ‘Targeting’ Once the segmentation is completed, we turn to the reason why we even bothered with this exercise – and that is …

Week 1 Summary

Well done for completing Week 1 of this course! We have looked in more detail at the first pillar of Strategic Marketing – Segmentation. We explored why and how companies …

What is Positioning?

Definition Once the segment has been selected, the company must decide on what will be the value proposition to the customer – in other words, how will our product be …

Psychographic segmentation

Psychography Psychographic segmentation – divides the buyers based on lifestyle choices and personality characteristic. People buy products that represents and enhances their self-image and portrays their lifestyle choices. Lifestyle can …

What follows segmentation?

Definition of Targeting We can define targeting as a two stage process – evaluating the market segments and deciding on the targeting strategy to deploy as a result of our …

Behavioural Segmentation

Behaviour Behavioural segmentation divides customers into segments based on their knowledge, attitudes, beliefs, values, purchase behaviour, and product usage. When customers are looking to get different benefits from a product, …

What is Segmentation?

Definition Segmentation is the technique used by marketers to divide the markets into groups with common features which will denote similar interests in products and services. Without segmentation, the marketer …

Overview of Week 1

Welcome to Week 1 In this course we will become more familiar with the concepts of ‘segmentation’, ‘targeting’ and ‘positioning’. Very few companies have enough resources and the desire to …

Summary of the course

What we learned In this course we became more familiar with the concepts of segmentation, targeting and positioning. Before diving deeper into the process of each step, we looked at …

Week 3 Summary

Well done for completing Week 3 of this course! We have looked in more detail at the final pillar of Strategic Marketing – Positioning. We explored what is brand and …

Listen to the “The Digital Marketing podcast”

Podcast You can listen to the views of professional marketers in this podcast on “Strategic positioning and brand purpose” available through the “The Digital Marketing Podcast”. The speakers will walk …

Brand Repositioning

How to reposition As customer tastes and preferences change, some brands will need to go through a repositioning exercise. This will involve changing the target market, or changing the product …

Brand Spidergrams

Spidergrams Another visualisation tool used to demonstrate the similarities and difference between companies in the same market is the ‘spidergram’ chart. Like a perceptual map, data on a number of …