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This content is taken from the Coventry University's online course, Construction Project Management: An Introduction. Join the course to learn more.

Skip to 0 minutes and 12 secondsWe need to think big. Our objective is to build a new national sports stadium that is the envy of the world. The design is ambitious but when delivered it will be the most exciting, innovative sports facility ever built. Quality is paramount and we can't cut corners, we need to make a statement with this project. The England national sports stadium is tired and in need of replacement. A consortium of investors have recognised that it's lagging behind other international sports facilities and have identified an opportunity to build a stadium of the future, which will offer a large return on investment. This is more than just architecture, we want to inspire people and be an uplifting symbol of progress.

Skip to 1 minute and 0 secondsBut the budget won't withstand the ambition of the brief. We need to completely rethink the project to avoid a financial catastrophe. Plus the planners don't like the design, they don't think it works in the interest of the local community and without them on board the project just can't move forward. I'm sure they'll get on board as soon as they realise the prestige that surrounds this project. It will bring huge investment to the local area, we've done a lot of research into this. The relationship between client and project manager can often be complicated and difficult to manage. Construction projects rely on a strong project management stance and comprehensive knowledge of what makes a construction project work.

Skip to 1 minute and 40 secondsIn this course we will introduce key principles, concepts and strategies in construction project management. We will discuss project parameters, why projects fail and introduce project methodologies, giving you the essential skills to deliver a successful construction project. Welcome to your course in Project and System Management. I understand your passion for this projects, and how thorough your research has been, however I would strongly advise that we carry out a value engineering exercise to offer alternatives that realign the budget, but we will have to compromise on the overall design I'm afraid. We can't afford to build this stadium without losing quality. With respect there is no compromise. The budget and brief are robust and we are well underway with our contractor selection process.

Skip to 2 minutes and 36 secondsI'm confident we will be breaking ground in a matter of weeks.

Welcome to the course

In the video, we heard a range of stakeholders discussing our first project, a new national sports stadium. They have some very big ideas on a medium-sized budget, and little enthusiasm from the local community.

How do you strike a balance between all the competing factors?

We look forward to beginning to answer this question with you as we explore the process of defining the project, identifying key stakeholders and developing the project procurement strategy, over the next two weeks. We’ll also be providing you with tools to understand how you might improve your own area of practice.

This week we will:

  • Introduce definitions of project

  • Identify the key stakeholders to a construction project

  • Establish the key stages on a project (both project management and specifically the construction project activities)

  • Produce a project strategic brief

This short course is an introductory two-week course for a program in Project and System Management which forms part of the MSc in Construction Management with BIM online degree at Coventry University, delivered on FutureLearn.

Note: any external links in this course will take you to third-party websites, which may ask for your personal details. Please read our privacy policy for more information.

Your task

Before we move on, share your experiences of managing stakeholder expectations. Have you ever been in a similar position to the project manager in the video? How did you solve it?

Meet the team

Your lead educator is Dr Abdussalam Shibani, lecturer in Construction Management at Coventry University.

Dr Abdussalam Shibani

You can follow them by selecting the links to their FutureLearn profile pages and selecting ‘follow’. That way, you’ll be able to see all the comments they make.

They are here to guide you through the program and help you make sense of it. You can ask them questions and reply to their posts.

Checking your progress…

Don’t forget, you can check your progress page by selecting the icon at the top of the step, where you’ll see what percentage of the course steps you’ve marked as complete.

And finally…

Remember to share your thoughts on the task in the comments area, and ‘like’ or reply to posts you find useful or interesting.

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This video is from the free online course:

Construction Project Management: An Introduction

Coventry University